SHIPPING/RETURNS/PRIVACY

Shipping:

Free Shipping for purchases over $100.00 (Canada post parcel service) takes approximately 2-10days from time of order.

Canada Post Parcel $12.00 Flat Rate for purchases under $100.00
This takes approximately 2-10 days from time of order.


Canada Post Xpost  $12.00 Flat Rate.
This takes approximately 3-4 days from time of order.

Shipping time takes into consideration our packaging time as well.

Orders placed after Friday at 10:00am will not be shipped until Monday, so please take that into consideration when determining delivery time.

At this time we do not ship internationally.

If we are unable to fulfill any of the items in your cart we will contact you as soon as possible. 

 

 

Returns for orders placed online
Unused, unwashed merchandise with labels attached can be returned within 14 days of original shipping date. Returns can be made by mail to our store for an instore credit. 

Underwear, swimming suits & items that are 30% off or greater are FINAL SALE


Simply pack up the item(s) you'd like to return and follow the instructions below:
Complete the Return Form (the bottom portion of your packing slip), including Quantity Returned and Reason Code found on the reverse side of your packing slip.
Include your contact information in case we need to contact you regarding your return.
 
Email  Carla@cocoandkabri.ca so we can watch for the package!

Send it to CoCo & KaBri
                 Po Box 2174
                 Brooks Alberta
                 T1R 1C8

We advise selecting an insured mail service; we are not responsible for items that we do not receive.
Packages must be returned prepaid; COD deliveries will not be accepted.
Unfortunately we cannot credit original or return shipping fees.
 
We would like to make this an easy process so please contact us if you have any questions!

 

Privacy Policy

CoCo & KaBri values you as a customer and respects your privacy. We collect certain information from you that allows us to enhance your shopping experience.  We do not sell or trade any of your information with any third party.

We collect information from you for the following reasons:

1:To process the sale of products to you;

2:To respond to your inquiries.  We value our relationship with you and strive to answer any questions promptly.

3: To let you know of any upcoming events or promotions

4: To contact you in regards to shipping problems and/or stock availability